Returns/Exchange

Customer service is our highest priority and we are sure that you will be delighted with your purchase. But in the unlikely event that you aren't completely satisfied, you may return the item  within seven days of receipt for an instant store credit. Items must be returned to Shop and Swap 4 Baby in the original bought condition. You will receive full credit minus postage costs for pre worn clothing. For items that are New with Tags, if the tag is removed, you will only be credited 50% of your cost as these items lose value when the tags are removed.
Please note: Items sold under “Sale” are sold as is and are non-refundable.
We encourage you to contact us via email, or phone to arrange an exchange or refund.
Please send all returns to the following:

Shop and Swap 4 Baby
PO Box 5175
South Melbourne  VIC 3205

Privacy

Shop and Swap 4 Baby respects your privacy and will keep all of your personal details secure and confidential. Shop and Swap 4 Baby will not sell or distribute customer contact information unless otherwise required as a matter of law.

Security

Shop and Swap 4 Baby uses industry-standard SSL encryption when transferring and receiving customer data exchanged through our site server. All personal and financial data stored on our servers is encrypted.
We protect your data with a 128-bit single-root SSL Certificate, signed by Geocode. This ensures that your credit card and other private information is secure, and cannot be intercepted!

Website Usage

1. All terms and conditions stated on this website are accepted by you the user upon commencement.
2. Shop and Swap 4 Baby reserves the right to change any of the policies without notice.
3. All images including logos remain the property of Shop and Swap 4 Baby and cannot be reproduced in anyway without the consent of Shop and Swap 4 Baby prior to production.
4. Your details are protected by a SSL (secure socket layer) on this site, however Shop and Swap 4 Baby does not accept responsibility in the unlikely event that your details are accessed by a third party whilst transacting.

Pricing

All pricing on Shop and Swap 4 Baby is in Australian Dollars (AUD) and includes GST (10%). Pricing may be changed at our discretion and without notice.